4 Mar 2006

Blog Post The Second

I've decided that I shall update every month on the same date as the last +1... not exactly sure how this will work out near the end of the months, but I'm sure I'll botch something together that somewhere, someone will get cranky about. But I don't really care. So yeah, rather updating every minute with intense minutely available action, it'll probably be whatever comes to mind during the month.

Anyway, I got a letter from logitech customer support saying that since I didn't reply to the last unhelpful email telling me that I should ring their hotline, the problem status has magically been changed into solved! Which it is in fact, not solved at all. I'd just prefer to not have to call some ridiculously expensive hotline only to get put on hold, told things I already know and told to try things that I already have or cannot achieve.

Reading the boycott starforce site and thought it was rather hilarious to find a game called Pferdehof - Pferd und Pony. I'm hazarding a guess that 'tis not an English title, but I find it gigglesome none the less.

iPod. I have one, and now my sister has an even shinier one, one of those newfangled video pods. 'tis very shiny and I'm a tad jealous that her's is 60Gb and mine be 20Gb. Anyway, I thought, "sweet", shouldn't be too much of a problem to run them both from the same PC... but oh no.

Not only can she not plug it in through the FireWire cable, which provides far faster transfer rates, but if I'm logged in to my user account and fast switch to hers, iTunes won't run. So I switch back and close iTunes and switch back. iTunes opens up, but the iPod won't open or anything because aparrently, there's some other iPod (no there isn't) plugged in and hogging nothing. There is absolutely nothing for it to hog since this other non-existant iPod is exactly that... non-existant.

Anyway, we work around it, and it's ok... but it could have certainly been far less finicky.

In other Apple related news, a well paid job or A$4000 would be great sometime soon as I'm quite interested in the MacBook Pro. Been using PCs and Windows for my whole life, and I want a change of pace, but I don't think it's going to happen anytime soon.

Well, date+1... almost missed it, but there's still 5 minutes left of today, so I thought I'd write down that there was something that I was going to write, it came to me just as I was going to bed. "I'll remember it in the morn and post it then," Says I. But naturally, I forgot... so yeah, time to post this sucker.

Perhaps next post will be more ... insightful... or at least eventful, as on the 31st I am going to see a comedian bloke by the name of Ross Noble. My sister gave me his DVD for Christmas... I don't mean that she actually went to his house and thieved a DVD from him and gave me that, rather, it is a DVD with two of his shows on it. Hilarity +11. Anyway, going to see him LIVE! Should be immensely enjoyable. Hoorah!

20 Feb 2006

Questionable Tech Support and other niggles of minority.

I'm not really the blogging type of person, but here I am none the less, joining the masses of bloggington. Not that many people would call it that, but screw the trendy internet words for whatever this rubbish is really. Rather ironic that I mock the very medium that I'm using, but phleh.

I suppose I could comment on the run-around I am getting from Logitech Customer service.

I bought a G15 keyboard. Nice bit of kit, keyboardwise, but I've discovered that whilst you can hold up left and alt, holding up right and alt... no dice. At least, not if you're using the number pad.

"Don't use the num pad!" you might say, the only problem is, with the MMO I'm currently addicted to, I frequently use the number pad as I have mapped the home, page up, end and pagedown buttons along with del and insert to handy functions. I've gradually grown used to not having a functional key combo for jump and climb, but it's still a bit of a niggler.

Another nasty niggle is nothing to do with the keyboard, but the Maple Story site itself. The site design is nice, but they've forgone any compatibility with other browsers, so if I have to check for a patch or the news, IE has responsibility... which isn't so bad really, I mean, I just have to open it and it's the only site I use IE for... it's just rather irritating, being mainly a firefox user.

Back to Logitech customer service, the first email I got back was thus:
Dear Michael,

Thank you for your recent inquiry about your Keyboards.

I understand that you are experiencing issues with your Logitech G15 Gaming Keyboard.

The issue you are experiencing may be due to the f-lock key active, Please make sure the f-lock function is off. You will be able to use the keyboard in the normal status.
The documentation said nothing of the f-lock the response was talking about. Which I replied and said so. I found the next reply very odd and irrelevant indeed.
Dear Michael,

Thank you for your recent inquiry about your Keyboards.

I understand that you are experiencing issues with your Logitech G15 keyboard.

Please refer the following URL to solve the issue:

Title: Is the battery in my Mobile Cordless/Bluetooth headset replaceable?
I'm not a clueless individual. It didn't take long to register that G15 keyboard is not at all similar to a mobile cordless/bluetooth headset. Nor did I need help with battery replacement.

The last couple of emails were at least relevant, even if they were no help at all.

Enough for now.